The reputation of your medical suite rides on first impressions. Patients expect the highest levels of cleanliness and need to feel safe, especially amid the ongoing COVID-19 pandemic.
Medical office facilities, designed specifically for healthcare practices, should enhance the patient experience. A significant part of their experience is a modern, warm, well-lit interior that is, most importantly, visibly clean, disinfected, and sanitized.
The cleaning service you choose should understand the unique needs of medical offices. Top-tier medical suite janitorial services will go beyond basic cleaning to provide a specialized cleaning through tried and tested processes.
This guide will show you what to look for when evaluating potential partners.
Medical Suite Janitorial Services: What You Need to Know
Cleaning companies specializing in standard cleaning might not ensure your patients are safe.
Some companies might tell you that they’re prepared for the challenges of your medical office to seal the deal, but it’s sensible to research and ask questions before signing on the dotted line.
Choosing medical suite janitorial services shouldn’t be complex. And the best-specialized cleaning companies provide peace of mind that your facility is clean, safe, and welcoming, freeing up your bandwidth for more critical tasks.
#1. Your Unique Needs
Cleaning your facility to the highest standard is the best way to prevent the spread of germs, bacteria, pathogens, and viruses. Cleaning companies without the required knowledge will struggle to perform the tasks necessary to maintain standards.
Medical suite janitorial services know the differences between clean, contamination-free, and sterile. Medical surfaces should be visibly spotless and thoroughly disinfected with modern solutions that provide long-lasting protection.
Waiting rooms, reception, operating rooms all require different processes, and staff should know how to clean each area. Methods should be well thought out to ensure minimal disruption to your service.
#2. Keep Your Search Local
If you find a local company with excellent communication, you’re setting up a strong partnership. The right cleaning companies are eager to provide excellent customer service from the moment you approach them.
Are they experienced in your specific type of medical facility?
Likewise, if an emergency comes up at your facility, how quickly can your medical suite janitorial service be there? What’s their response time like?
These are some of the questions you should ask. Once you have open communication, work out the different elements and cleaning specifications you need to maintain your medical suite, including areas that need extra attention.
#3. Trained and Knowledgeable Staff
With unique needs come unique challenges.
Patients will bring germs in with them and touch multiple surfaces, so disinfection is paramount to reduce cross-infection, improve hygiene standards, and reinforce the safety of patients and staff.
Cleaning tools and solutions should be industry-approved and EPA-friendly, and janitorial teams should know how to use them.
Staff should know how to clean blood safely to reduce the risk of bloodborne pathogens and be aware of virus hotspots.
Finally, they will be able to combine periodic deep cleans with their day-to-day cleaning regime to kill viruses and prevent the spread of infection.
#4. Do They Adhere to Industry Requirements and Guidelines?
There are regulations to keep in mind, like HIPAA and JCAHO regulations. The best medical suite janitorial services abide by them and ensure your facility is compliant.
Staff should be experienced and trained to adhere to patient data and rights regulations. Ongoing training is a sign that your cleaning company is thorough and takes care of its team and you.
The cleaning company you hire should base its processes on CDC, WHO, and other official standards. They must follow guidelines and clean, disinfect, and sanitize without shortcuts.
#5. Are They Regularly Inspected?
Once you’ve found a potential local partner with highly-trained staff, you can ask more questions to ensure they’re the right fit.
Top-tier cleaning services are regularly inspected to make sure they’re maintaining high standards through repeatable processes.
They take all the precautions necessary to prevent cross-contamination and improve infection control, and their team’s work should be regularly monitored and audited to ensure standards and follow regulations.
Your Medical Suite Janitorial Service is an Important Investment
Sentral Services is committed to providing the highest cleanliness levels for your medical facility. Our proven processes are monitored regularly, our teams are highly trained, and we communicate with you every step of the way.
We provide assurance so you can focus on what matters: your patients and healthcare professionals, relying on you to provide a clean and safe space.
Reach out today for a free custom cleaning proposal and see firsthand how we can help.